Resources for Patients
Improving your healthcare experience with Patient Resources
Whether it’s helping you prepare for your upcoming appointment, providing access to downloadable forms, or information about your patient portal — we’re here to help save you time so you can focus on getting the care you need. It’s just a small part of our commitment to providing better patient care.
Patient Portal
Have on Hand
Be sure to have the following items on hand for your appointment at one of our Aylo Health clinics:
• Your insurance card
• Your driver’s license or photo ID
• Copy of medical records (if necessary)
Patient Forms
Some forms are available for download and print to complete prior to your appointment such as:
• New Patients Form
• Imaging Center Forms
• Medical Release Forms
Useful Tips to Help You Prepare For Your Visit
Make a Note:
- Make a note of any health concerns that you might want to talk to the doctor about.
- Make a note of your symptoms, when they started, the order in which they appeared, and anything that makes them better or worse.
What to Bring:
- Bring a list of any medications you take, including prescriptions, over-the-counter drugs, herbal products, and vitamins.
- Bring a list of your allergies, especially for any medicines or foods.
Medical History:
- Know your personal and family’s (mother, father, siblings, and grandparents) medical histories if possible, including:• Surgeries
• Serious illnesses
• Chronic diseases
Health Habits:
- Think about your eating and drinking habits and how often you exercise.
- Think about your current stress levels, how well and much you sleep, and anything else that affects other aspects of your health.
Patient Portal
In the patient portal, you can view and update most of your medical information including:
• Medications & prescription refills
• Past & upcoming appointments
• Visit summaries
• General medical queries
• Medical history & more
Pay My Bill
In the bill pay portal, you can:
• Review your account
• Choose a payment option that is right for you
• Pay easily and quickly
For questions, contact our Billing office at 770.914.0116
Medical Records
To request your medical records, please refer to any of the contact methods below:
Phone 770.914.0116 Ext. 15707
Fax 678.826.5911
Email [email protected]
Reminders For After Your Appointment:
- Find out if you are expected to schedule a follow-up with or contact your provider after a certain period of time.
- Call our office if you don’t understand any of the instructions provided to you or if you have questions.
- Be sure you understand the possible side effects of any medications your provider prescribes.
- Tell your provider if you feel worse, have other problems, or have side effects from any medications.
Insurance Plans We Accept
Aylo Health participates in most insurance programs, including worker’s compensation. Below are some of the commercial insurances we accept. Visit our insurance page to view additional plans accept. Please note that benefits and coverage are specific to patient plans. We recommend contacting your insurance company to verify that our providers are in your network, ensuring that your office visits will be covered.
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Frequently Asked Questions
What is Preventive Care?
Regular preventive care, such as a yearly physical, wellness checkup, or well-woman exam, can help you stay healthy and catch any potential health issues early on. Our goal is to help you understand the benefits of your preventive visit and any out-of-pocket costs you might have, so you can take advantage of the care you need to stay healthy.
Are Preventive Care visits covered?
We want to make sure you’re informed about potential out-of-pocket charges that may occur during your preventive office visit. While most preventive visits are covered at no cost to you, you may be charged for certain things, such as:
- Discussing new symptoms or health concerns that are discovered during your visit
- Receiving treatment or testing for an existing health condition
- Undergoing procedures such as spirometry, EKGs, or biopsies
- Having labs or radiology tests that are not considered preventive
If you’re unsure about your lab or radiology benefit, we encourage you to refer to your Insurance carrier for benefits and coverage. Our team is here to help you understand these potential charges, so you can make informed decisions about your care.
Have Questions?
Our team is here to help!
Experience healthcare the way it should be
Dedicated care centered around you and your family.
