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As your partner in health, we understand the concern and worry you may feel regarding the COVID-19 (novel coronavirus) outbreak.

First and foremost, please know that it is our top priority to protect the health and wellbeing of our patients. We are taking extra necessary precautions at all facilities to help keep our patients, physicians, and staff safe during these unforeseen conditions. Though we have always practiced infection control policies for disinfecting and deep cleaning, we have vastly increased efforts to keep our facilities sanitary at this time. While we are taking essential measures during this public health event, we are still working relentlessly at all 13 of our locations to ensure the medical needs of patients do not go untreated.

If you, or someone in your family, have a fever or symptoms of respiratory illness, have recently traveled to one of the infected international areas within the last 14 days, or have been around someone with a confirmed case of COVID-19, please call our office BEFORE coming into one of our facilities. Contacting someone from our office prior to an in-person visit will help us care for you most effectively and keep others out of harm’s way.

For those who do not have symptoms.  To ensure we can provide the best care possible to our community, our limited supply of COVID-19 tests are reserved for those who are at high risk of major complications with the most immediate need. Now is especially crucial to be vigilant about the spread of germs, the CDC recommends these 5 preventative measures to keep yourself and others healthy:

  • Diligently wash your hands for a minimum of 20 seconds with soap and warm water, especially after using the restroom or touching public surfaces. (Use hand sanitizer that contains at least 60% alcohol when soap and water are not readily available).
  • Cover your mouth and nose with a tissue when you sneeze or cough and discard immediately, then wash your hands. If a tissue is not available, cough or sneeze into the inner corner of your elbow sleeve.
  • Avoid touching your eyes, mouth, and nose at all costs.
  • Stay home when sick and practice social distancing with others who may be sick.
  • Clean AND disinfect highly touched surfaces frequently. These include doorknobs, phones, desktops and countertops, light switches, keyboards, toilets, etc…

While we are closely monitoring the evolving situation of COVID-19, it is possible that ELFP may start implementing additional screening questions. In addition to this, there may be enhanced restrictions at our offices to better protect our staff, while also serving patients with other medical needs.

Since this pandemic is changing daily, we will continue to keep you updated as new and relevant information is available. In the meantime, we highly encourage our patients to refer to the Centers for Disease Control and Prevention (CDC) for further questions and best practices.  Some of the more common FAQs surrounding the COVID-19 Novel Coronavirus can be found on our website.

Your partners in health,
Eagles Landing Family Practice

March 19, 2020

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